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Delivery Details
Last Updated: 07/03/2025
At Pack N Vape, we aim to provide fast and reliable shipping through DPD to ensure your orders arrive on time and in perfect condition.
1. Shipping Options & Timeframes
We offer the following shipping options:
- Standard UK Delivery (1-3 Business Days)
- Express UK Delivery (Next Business Day – Orders Placed Before 2 PM)
- International Shipping (3-7 Business Days, Depending on Destination)
All orders are processed within 24 hours (Monday-Friday) and dispatched via DPD with full tracking.
2. Order Processing & Dispatch
- Orders placed before 2 PM (UK time) on weekdays are processed the same day.
- Orders placed after 2 PM, on weekends, or bank holidays will be processed the next business day.
- Once dispatched, you will receive a tracking link via email to monitor your shipment in real time.
3. Tracking Your Order
- Once your order has been shipped, you will receive an email with a DPD tracking number.
- You can track your order directly on the DPD website or via the DPD app.
- If you do not receive a tracking link, please check your spam folder or contact us at [email protected].
4. Missed Deliveries & Redelivery
- If you are unavailable at the time of delivery, DPD will attempt redelivery the next working day.
- Alternatively, DPD may leave your parcel at a local DPD Pickup Shop for convenient collection.
- You can reschedule or arrange redelivery via the DPD tracking link provided in your dispatch email.
5. Shipping Costs
- Standard UK Delivery: £5.95 (Free for orders over £50)
- Royal Mail Next Day Delivery Tracked: £7.95
- Royal Mail 48 Hour Tracked: £5.95
International Delivery: Costs vary based on destination and will be calculated at checkout.
6. Customs & Import Duties
- International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
- Pack N Vape is not responsible for any delays caused by customs processing in the destination country.
- Please check your country’s import regulations before placing an order.
7. Lost or Delayed Parcels
- If your parcel is delayed beyond the estimated timeframe, please contact DPD customer support with your tracking number.
- If your parcel is lost, please reach out to us at [email protected], and we will investigate the issue with DPD.
8. Contact Us
For any delivery-related inquiries, please contact us at:
Pack N Vape
Website: https://packnvape.com/
Email: [email protected]
We appreciate your patience and support and are committed to ensuring a smooth and hassle-free delivery experience!